Compliance & Fair Practices

Averon Capital Private Limited is a registered private limited corporation incorporated under the Companies Act, 2013 in India. We operate strictly as a professional financial consulting firm and loan facilitation platform. We are NOT a deposit-taking institution, bank, or NBFC (Non-Banking Financial Company) ourselves, and we do not directly underwrite or disburse retail loans.

We voluntarily align our processes with the RBI Guidelines for Fair Practices to ensure complete clarity and respect in client communications:

• Transparency in Fees: All advisory or file processing charges are disclosed upfront prior to consultation. There are zero hidden fees.

• Objective Recommendations: We present loan offers from multiple partner banks/NBFCs without bias, allowing customers to choose their preferred option.

• Privacy Integrity: No customer data is shared with lenders without explicit consent and digital application sign-off.

• No Harassment: We follow strict guidelines against unsolicited calling or aggressive follow-up tactics.

We believe in quick and objective resolution of customer issues. If you have any feedback or grievances regarding our team, representatives, or loan processing, please follow the escalation structure:

Customers are advised to carefully read the loan agreement, interest schedules, processing charge sheets, and repayment timelines provided by the actual financing bank or NBFC before signing. Averon Capital Private Limited is not responsible for any modifications in lender terms post-disbursal, nor are we liable for credit defaults or disputes between the customer and the lending institution.

Averon Capital Private Limited never asks for cash payments or payments to individual employees for loan sanctions. All fee invoices are raised officially under corporate banking accounts of Averon Capital Private Limited. If you receive any suspicious payment requests, please report them to us immediately at compliance@theloanexpert.in.